Got questions?

Frequently Asked Questions

Is it free to browse coaches?

Yes, completely free. You can search, filter, read profiles, and read reviews without creating an account.

Do I need an account to contact a coach?

No. You can fill in the contact form directly on a coach's profile page without signing up.

How do I know the reviews are real?

Reviews on CoachConnect can only be left by users who have sent an inquiry to that specific coach through our platform. Each verified review shows a "Verified" badge.

Can I save coaches I'm interested in?

Yes — create a free account and you can bookmark coaches to compare later.

What if I have a problem with a coach?

Use the "Report" button on the coach's profile page. Select a reason, add any details, and our team will review it within 48 hours.

How do I leave a review?

You need a CoachConnect account and you must have previously contacted that coach through our platform. Go to the coach's profile and scroll to the review section.

Are the coaches certified?

Many are — look for the green "Certified" badge on the profile. Coaches self-report their certifications, and we encourage users to ask coaches for proof directly.

Still have a question?

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